SafePay provides software tools to create and send payment links. We do not sell goods, provide services, or participate in the underlying transaction between you and your customer.
If you believe a payment was made in error or there is a dispute regarding the goods or services purchased, you must resolve it directly with the recipient of the payment.
If you have questions about SafePay billing or believe there is an error related to our software usage charges, contact support at help@safepay.com.